Our Services
Three tiers.
One reliable partner.
Whatever your organisation needs, at the level it actually deserves. From executive assistance to strategic leadership, the right support exists. Here is where to find it.
For teams that are stretched thin and need fast, reliable hands-on help.
| Service | Details |
|---|---|
| Document & presentation formatting | Polished, professional Word and PowerPoint outputs |
| Inbox & calendar management | Triage, scheduling, follow-ups, and prioritisation |
| Travel & expense coordination | Booking, itinerary management, expense reporting |
| Customer Relationship Management (CRM) & database updates | Data entry, cleaning, and maintenance |
| Process documentation | Standard Operating Procedures (SOPs), how-to guides, and workflow write-ups |
| Research & briefing notes | Targeted research compiled into clear, usable summaries (e.g. competitor snapshots, venue shortlists, speaker profiles, pre-meeting briefings, or tool/vendor comparisons) |
Ideal for: Startups, busy executives, event agencies, and nonprofit teams without dedicated admin support.
Engagement model: Hourly, day rate, or retainer package.
For organisations that need structured delivery support on a project or initiative.
| Service | Details |
|---|---|
| Project planning & coordination | Timelines, milestones, workplans, and status tracking |
| Stakeholder management | Communication plans, meeting facilitation, follow-through |
| Project controlling & reporting | Bridging teams, managing dependencies, and keeping things on track |
| Event project management | End-to-end planning, budgeting, and delivery of corporate events |
| Learning operations support | Coordination of training programmes, logistics, and communications |
| Cross-functional coordination | Bridging teams, managing dependencies, keeping things on track |
Ideal for: Mid-sized companies running initiatives without a dedicated PM, event agencies, L&D teams, and nonprofits.
Engagement model: Day rate, project-based, or interim mandate.
A specialised service within Tier 2, designed for event agencies and L&D teams in mind. Also bookable independently.
| Service | Details |
|---|---|
| Onsite event support | On-the-ground coordination and troubleshooting during corporate events, ensuring smooth delivery from setup to close |
| Tour director / Group leader | Accompanying and managing groups at corporate events, conferences, or incentive trips; point of contact for all logistical matters on the day |
| Local vendor liaison (Munich & Germany) | Acting as the on-the-ground contact for international event agencies who need a German-speaking local to coordinate with venues, caterers, suppliers, and service providers |
| L&D event coordination | On-site support for learning events, training days, and corporate events. |
Ideal for: International event agencies without a local presence in Germany, corporate L&D teams organising events in Munich, and companies needing a trusted, senior onsite representative.
Engagement model: Day rate or project-based.
For organisations seeking senior-level thinking and leadership on complex initiatives.
| Service | Details |
|---|---|
| Programme leadership | End-to-end ownership of multi-workstream programmes |
| Culture & employee engagement | Strategy and delivery of engagement initiatives and culture programmes |
| Organisational change support | Supporting teams through transitions: communications, stakeholder engagement, and adoption planning. (Based on practitioner experience leading change internally at a global scale; not structured change methodology consulting.) |
| Intercultural communication advisory | Cross-cultural team dynamics, communication frameworks, and facilitation in English, German, and/or Italian. |
| CSR & social impact programme management | Portfolio management, strategy, and stakeholder reporting for corporate citizenship initiatives. |
Ideal for: International companies, purpose-driven organisations, nonprofits, and organisations navigating transitions.
Engagement model: Senior day rate or strategic retainer.
Tier 3 is currently being shaped around a select number of early engagements. If this is the level you’re looking for, let’s talk.
How We Work
Every engagement is built on clarity: defined scope, agreed terms, and a structured close that delivers real outcomes, not just completed tasks.
Discovery Call
30 minutes. Straight to the point.
We start with a focused conversation to understand what you need, define the scope, and identify the right tier and working model. You arrive prepared; so do we. If we’re the right fit, we move forward. If not, you still leave with clarity.
Proposal & Agreement
Clear scope. No surprises.
You receive a written proposal covering deliverables, timeline, rate, and engagement model. No work begins without a signed service agreement. Everything is defined before anything moves.
Kick-off & Delivery
Into your environment. From day one.
A formal kick-off aligns both sides on expectations, tools, and communication rhythms. Better with OM works within your existing systems: no unnecessary platforms, no data leaving the environments you already control.
Closing Recap
The work ends. The value does not.
Every engagement closes with a structured recap: what was delivered, what worked, and what to carry forward. Not a formality, a genuine knowledge transfer, scaled to the nature of the work. Yours to keep, regardless of what comes next.
If this is what you are looking for, let’s talk.
That’s exactly where Better with OM starts. Thirty minutes is all it takes to find out if we’re the right fit, and to leave with a clearer picture of how to move forward, whatever you decide.